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forward arrows  Welcome to the Coach

We've all been in situations where someone just isn't performing up to our expectations - whether as a project leader, supervisor, manager or colleague. It is easy to get frustrated if we don't know where to start. The Coach provides a systematic way to figure out what's going on and the best way to work it out. By answering a few simple questions about the situation you will be able to clarify the issue and expectations, diagnose the cause and plan your discussion.

Stage 1: Clarify the Issue & Expectations

  1. Confirm Understanding
  2. Clarifying Expectations

Click here to go to Stage 1.

Stage 2: Diagnose the Cause

  1. Factors Affecting Performance
  2. Reasons For Poor Performance

Click here to go to Stage 2.

Stage 3: Addressing the Issue

  1. Ability And Willingness
  2. Coaching

Click here to go to Stage 3.