Feedback: What's Not to Love?

Corinna Ruhl

Feedback is crucial ingredient in collaboration, relationship management, team effectiveness, and employee growth and development. Yet many of our clients and workshop participants report that feedback in their organization is both infrequent and uncomfortable.

Why is this important skill so neglected? The answer is that most of us never learned how to receive feedback well. Skilled feedback receivers can identify the 3 types of feedback, manage their feedback triggers, and get aligned when receiving and giving. Empowered feedback receivers are motivated to grow, are also better feedback givers, and are an asset to any organization.

Learn how to ACE feedback

ACE stands for the three different types of feedback:

  1. Appreciation: To see, acknowledge, connect, motivate, thank, encourage
  2. Coaching: To help receiver increase knowledge, skill, capability, growth
  3. Evaluation: To rate or rank against a set of standards, to align expectations, to tell you where you stand

Understanding the different types of feedback is essential when receiving and giving feedback and can help us avoid uncomfortable disconnects. Can you identify the type of feedback you are receiving? Are you often expecting a different type of feedback than you receive? Do you know how to deliver the three types of feedback effectively? Renee explains the three types of feedback in the Learning Burst below.