Energy management is the new concept in time management. It acknowledges that you can’t really ‘manage time’ – you only get 24 hours in a day and no more. However, you can increase your energy and get more done.
The selection of the right person for a job requires effective interviewing skills. Participants will take a systematic look at the recruitment process: interview planning, job analysis, effective questioning and active listening.
Communication is a critical skill in any walk of life. This one-day workshop builds on basic communication skills so that difficult decisions can be successfully communicated to our business partners and clients.
Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. Coaching Conversations is targeted to individuals who want to enhance their coaching skills.
Conflict is an inevitable part of daily living. In our business, personal and social affairs, we encounter conflict. When mismanaged, it can be destructive and disruptive. If properly addressed, it is an opportunity for creativity and problem solving.
Employee engagement is essential to attracting and retaining effective employees. Over the course of this workshop you will learn how to engage employees from the first day they start through to their last day before they retire (or move on to the next stage in their career).
Today, the question isn’t "Are you stressed?", but "How stressed are you?" This workshop will move participants beyond merely coping with stress. Taking an 'inside out' approach, participants will learn to reframe the events that cause stress into opportunities to thrive.
Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. The effective coaching workshop is targeted to individuals who want to enhance their coaching skills.
In the late ‘90s, Daniel Goleman’s synthesis of research about success supported what many have thought was true – it isn’t our IQ or grades that contribute to success. It is our “emotional intelligence” that is a greater contributor to success.
Do you struggle with how to address performance issues with your employees or with managing expectations once you have addressed the issues? Does one of your employees continually not meet expectations or do you struggle with how to challenge the superstar?
Have you ever looked back on the day or the week and asked yourself “What did I accomplish?” After reviewing your to-do list do you ever have that sinking feeling that you didn’t accomplish as much as you hoped? You are not alone – many of us feel that way, however, there is a way out.
The Excellent Assistant is a program developed specifically for employees who provide support to others in their organization. This dynamic and comprehensive program builds and enhances skills for increased accountability, contribution and success.
The Face to Face Leadership Program is targeted at individuals who want to enhance their leadership skills through competency development. In today’s organizations, meaningful job performance can only be achieved through goal-directed behaviour that is supported by face-to-face leadership.
Get the most out of your group by learning to facilitate productive conversations. Facilitators temporarily improve a groups' processes to solve a substantive problem or issue. They keep the group goal-focused. How can you avoid the problems that plaque groups?
Are office conflicts killing motivation and productivity? In a dynamic organization, conflicts can’t be avoided. Your goal should be to ensure the outcomes of conflict are productive rather than destructive.
With the frequency of change increasing in both our life and in the workplace, the need for clear roles and goals is more critical now than ever before to ensure results and high performance are achieved.
Difficult people have learned that their approach helps them get their way. It seems that this small number of difficult people causes most of the stress in our lives, robbing us of our productivity and satisfaction. Our usual responses only seem to make it worse.
This workshop will develops skills for working in an ever-changing environment. Participants will develop an awareness of the difference between change, those things external to us, and transition, our internal response to change.
In today’s workplace, there are few simple situations and even fewer simple solutions. We are constantly dealing with an abundance of information, differing values and beliefs, our own biases and assumptions and multiple perspectives.
This workshop promotes respect for different viewpoints, philosophies, religions, genders, lifestyles, ethnic origins, physical abilities, beliefs and personalities-as well as respect for the work environment itself.
The role of the supervisor is to handle various activities related to production. The focus of this workshop will be the supervisor's role in the training and development of employees as a key to increased productivity.
New expectations require that we not only share our experience, but that we train others in a manner that ensures a transfer of knowledge and/or skills to those who will utilize what they learn to change their behaviour on the job.