Are You Heading for an Energy Crisis?

Energy management is the new concept in time management. It acknowledges that you can’t really ‘manage time’ – you only get 24 hours in a day and no more. However, you can increase your energy and get more done.

BDI: Behaviour Description Interviewing

The selection of the right person for a job requires effective interviewing skills. Participants will take a systematic look at the recruitment process: interview planning, job analysis, effective questioning and active listening.

CLEAR Communication

Communication is a critical skill in any walk of life. This one-day workshop builds on basic communication skills so that difficult decisions can be successfully communicated to our business partners and clients.

Coaching Conversations

Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. Coaching Conversations is targeted to individuals who want to enhance their coaching skills.

Conflict Management

Conflict is an inevitable part of daily living. In our business, personal and social affairs, we encounter conflict. When mismanaged, it can be destructive and disruptive. If properly addressed, it is an opportunity for creativity and problem solving.

Creating a Culture of High Engagement

Employee engagement is essential to attracting and retaining effective employees. Over the course of this workshop you will learn how to engage employees from the first day they start through to their last day before they retire (or move on to the next stage in their career).

Creating a Positive Work Environment

Producing results based on corporate goals and objectives requires performers who know what is expected of them, and are engaged, committed and motivated to perform their best.

Dealing with Stress in a High-Strung World

Today, the question isn’t "Are you stressed?", but "How stressed are you?" This workshop will move participants beyond merely coping with stress. Taking an 'inside out' approach, participants will learn to reframe the events that cause stress into opportunities to thrive.

Effective Coaching Strategies

Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. The effective coaching workshop is targeted to individuals who want to enhance their coaching skills.

Emotional Intelligence @ Work

In the late ‘90s, Daniel Goleman’s synthesis of research about success supported what many have thought was true – it isn’t our IQ or grades that contribute to success. It is our “emotional intelligence” that is a greater contributor to success.

Enhancing Employee Performance

Do you struggle with how to address performance issues with your employees or with managing expectations once you have addressed the issues? Does one of your employees continually not meet expectations or do you struggle with how to challenge the superstar?

Enhancing Your Personal Productivity

Have you ever looked back on the day or the week and asked yourself “What did I accomplish?” After reviewing your to-do list do you ever have that sinking feeling that you didn’t accomplish as much as you hoped?  You are not alone – many of us feel that way, however, there is a way out.

Excellent Assistant

The Excellent Assistant is a program developed specifically for employees who provide support to others in their organization. This dynamic and comprehensive program builds and enhances skills for increased accountability, contribution and success.

Face to Face Leadership

The Face to Face Leadership Program is targeted at individuals who want to enhance their leadership skills through competency development. In today’s organizations, meaningful job performance can only be achieved through goal-directed behaviour that is supported by face-to-face leadership.

Facilitate with EASE

Get the most out of your group by learning to facilitate productive conversations. Facilitators temporarily improve a groups' processes to solve a substantive problem or issue. They keep the group goal-focused. How can you avoid the problems that plaque groups?

Finding Opportunity in Conflict

Are office conflicts killing motivation and productivity? In a dynamic organization, conflicts can’t be avoided. Your goal should be to ensure the outcomes of conflict are productive rather than destructive.

Generations @ Work

This workshop focuses on the unique challenges brought on by having four different generations coexisting and working side-by-side in the same workplace.

Goal Setting for Success

With the frequency of change increasing in both our life and in the workplace, the need for clear roles and goals is more critical now than ever before to ensure results and high performance are achieved.

Influencing Difficult People

Difficult people have learned that their approach helps them get their way. It seems that this small number of difficult people causes most of the stress in our lives, robbing us of our productivity and satisfaction. Our usual responses only seem to make it worse.

Interview Techniques for Supervisors

This workshop provides a comprehensive look at interviewing.

Making the Most of Meetings

Effective meetings are crucial to ensure your team stays on task and on schedule. The more productive and efficient your meetings the less chance you or participants will get side-tracked.

Networking for Success

Networking is an art but an art that can be learned. Effective networking enables you to create partnerships, gather important client or supplier information and create and maintain relationships.

Personal Leadership in Times of Change

This workshop will develops skills for working in an ever-changing environment. Participants will develop an awareness of the difference between change, those things external to us, and transition, our internal response to change.


In today’s workplace, there are few simple situations and even fewer simple solutions. We are constantly dealing with an abundance of information, differing values and beliefs, our own biases and assumptions and multiple perspectives.

Principles of Supervision

There are fundamental principles underlying the supervisory relationship. They are governing principles that will help  supervisors initiate and maintain productive relationships with their performers.

Recruitment: Hiring the Right Person

Recruitment is the process of attracting, identifying and hiring the best suited and most qualified candidate to fulfill the responsibilities and duties of a vacant position.


This workshop promotes respect for different viewpoints, philosophies, religions, genders, lifestyles, ethnic origins, physical abilities, beliefs and personalities-as well as respect for the work environment itself.

RESPECT Rules for Leaders

What every leader must know - what you need to do to meet and exceed workplace bullying, harassment and violence legislation and the consequences for not taking the required actions.

Subtle Art of Managing Up

Managing up is a conscious process of working with your boss to obtain the best possible results for you, your boss and the organization. It is not a simple matter of “getting along” with the boss.

Succession Planning

Planning for the succession of your organization is a key leadership function that focuses on all issues relating to your organization’s continuity.

Supervisor as a Trainer

The role of the supervisor is to handle various activities related to production. The focus of this workshop will be the supervisor's role in the training and development of employees as a key to increased productivity.

Supervisory Development Refresher

Key to a supervisor's successful continued development is reflection on their own practice.

Take This Job and … Love It!

Did you know that up to 60% of people say the number one source of stress in their lives is their job? What about the rest? Who are the lucky few who actually enjoy their jobs?

Taming the Lizard: Dealing Productively with Conflict

Why do some people or situations bring out our worst? Why do some people seem to look for conflict? Why are some people calm and composed even when challenged by people or circumstance?

The Art of Attendance Management

Are you unsure of how to manage an employee who is regularly absent or what to do when an employee is off on a medical leave? If so, this workshop is for you.

The Gossip-Free Workplace

What are your workplace conversations like? Do they contribute to collaboration and respect or to rumors and cliques?

The Leadership Challenge®

Based on the best-selling book, The Leadership Challenge by Barry Posner and Jim Kouzes, this workshop is a unique, intensive leadership development program for all levels.

Train the Trainer

New expectations require that we not only share our experience, but that we train others in a manner that ensures a transfer of knowledge and/or skills to those who will utilize what they learn to change their behaviour on the job.

Working with Style

Understanding ourselves and others is an effective way to improve our communication skills and create a harmonious, productive environment.