Feedback is crucial ingredient in collaboration, relationship management, team effectiveness, and employee growth and development. Yet many of our clients and workshop participants report that feedback in their organization is both infrequent and uncomfortable.
New expectations require that we not only share our experience, but that we train others in a manner that ensures a transfer of knowledge and/or skills to those who will utilize what they learn to change their behaviour on the job.
Difficult people have learned that their approach helps them get their way. It seems that this small number of difficult people causes most of the stress in our lives, robbing us of our productivity and satisfaction. Our usual responses only seem to make it worse.
The Face to Face Leadership Program is targeted at individuals who want to enhance their leadership skills through competency development. In today’s organizations, meaningful job performance can only be achieved through goal-directed behaviour that is supported by face-to-face leadership.
Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. The effective coaching workshop is targeted to individuals who want to enhance their coaching skills.
Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. Coaching Conversations is targeted to individuals who want to enhance their coaching skills.
Communication is a critical skill in any walk of life. This one-day workshop builds on basic communication skills so that difficult decisions can be successfully communicated to our business partners and clients.
The selection of the right person for a job requires effective interviewing skills. Participants will take a systematic look at the recruitment process: interview planning, job analysis, effective questioning and active listening.