Coaching Conversations
Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. Coaching Conversations is targeted to individuals who want to enhance their coaching skills. This workshop focuses on coaching that empowers people, allowing them to take responsibility for their own performance and supports them for continued improvements. The coaching principles developed in this workshop will get results through increased commitment and accountability of individuals and work teams.
Learning objectives
At the end of this workshop, participants will be able to:
Define coaching
Define a coaching conversation
Describe a coaching culture
Describe the building blocks of coaching
Outline the governing beliefs of coaching
Demonstrate the use of powerful questions
Listen for total meaning, using effective listening skills
Demonstrate the C.O.A.C.H. conversation framework
Describe your coaching credo
Describe the coaching continuum and how to use it
Identify the four different styles of coaching
Recognize and optimize openings for coaching
Identify and overcome resistance to your coaching efforts
Conduct coaching conversations appropriate to intended outcomes
Delivery
This workshop can be delivered in two days.
“Coaching involves expanding people’s capacity to take effective action.”