Coaching Conversations

Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. Coaching Conversations is targeted to individuals who want to enhance their coaching skills. This workshop focuses on coaching that empowers people, allowing them to take responsibility for their own performance and supports them for continued improvements. The coaching principles developed in this workshop will get results through increased commitment and accountability of individuals and work teams. Read testimonials about this workshop.

Learning objectives

At the end of the workshop, participants will be able to:

  • define coaching
  • define a coaching conversation
  • describe a coaching culture
  • describe the building blocks of coaching
  • outline the governing beliefs of coaching
  • demonstrate the use of powerful questions
  • listen for total meaning, using effective listening skills
  • demonstrate the C.O.A.C.H. conversation framework
  • describe your coaching credo
  • describe the coaching continuum and how to use it
  • identify the four different styles of coaching
  • recognize and optimize openings for coaching
  • identify and overcome resistance to your coaching efforts
  • conduct coaching conversations appropriate to intended outcomes


This workshop can be delivered in two days.